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Cancellation Policy


Charlotte’s Restaurant - Bar - Cellar
is operated by
Moana Historic House Pty Ltd.

All of our produce is hand selected from small farms, fishermen and artisan producers just for you.  As a small restaurant with only eleven tables and a single sitting per evening, it can be extremely difficult for us to fill your reservation at short notice.  Cancelling or rescheduling at the last moment means that we end up wasting the produce our suppliers work tirelessly to provide us with.

Our Cancellation Policy:  We take credit card details with your reservation however nothing is charged to your card at the time of booking.  You'll be able to amend or cancel the reservation through the link in your confirmation email right up until 24 hours before your reservation.  After this time, cancellations, a reduction in the number of diners or in the case of a no-show, a cancellation fee of $50 per person will be applied.  Timely attempts to let us know of last-minute changes are appreciated.